We touched once more on the intricacies of "Digital Marketing" and I suppose if I'm truely honest and open, none of us would have considered any of the topics we have covered so far. The depth of the content to day was enormous and the ability as a Marketing Company to engage, plan and promote in the various digital medias we have covered so far, is vast.
And this is just the begining, any one marketing their business or service has to find their way to potential customers using a website and or other digital media. A web site is purely a web site, it can convey a message but as Noaimh stated clearly "Who is creating the message and to who." Frequently it is the web designer as they are the tool or skill base to get the site onto the web. But the web site designer is not the professional to market the product or service to potential clients.
People who are marketing their business using a web site should engage a qualified web site developer and work hand in hand with the designer during the course of the project, we have the skills of the web designer beside us to guide us through the pros and cons of web design, but we must also consider the user interface, ease of use, speed, content, target audience, styling, colour and the list goes on and on. It is by no means a perfect science and I have no doubt that there are Companies and individuals who have invested significant sums into web design, but have totally missed their target. Great looking web site, but no content, no customer engagement and no customer return.
At the backend of the web site we also have the functionality and options to review the traffic of the website and how they engaged within the site, what did they look at, what did they see, and did they as a consumer enjoy and or engage with the site. Having the ability to understand how potential consumers engage within the site can tell those who understand the clues they leave behind huge amounts of information.
The big question is, can we as digital marketing people understand and act on, the clues which the site visitors leave behind, thats the key.